Posts tagged “fail”.

MBTA Customer Communication Fail

I take the magnificent MBTA Commuter Rail twice a day to get to and from my job in Boston. I pay $250/month for this privilege, plus, the MBTA makes me pay $2 a day to park in order to take the train. Recently the MBTA decided, partially because it can’t balance a checkbook, to up the parking rate to $4 a day, a 100% increase. You know, because people are swimming in money right now. Anyway, since I have no choice, myself and other riders have ince resigned myself to this fate, and just have thought of doing evil things to the giant banners that appeared at the parking lots at the start of November.

Imagine my surprise this morning when I saw this sign posted above the collection box this morning:

The T does so well communicating with customers...

$3! I was in shock! I had heard nothing about this! Had the T had come to its senses and made a more reasonable increase? I was pleased, but my hopes were quickly dashed when I looked 3 feet to the right and saw this sign:

The T does so well communicating with customers...

Uhhhh… What? How much will it be MBTA? You have conflicting signs not even 3 feet apart at this station. Which one is correct? I did some research, and after looking at the MBTA Parking Increase FAQ I see no mention of a $3 rate at commuter rail spots.

What say you, MBTA?

UPDATE (11/13): As of this morning, the “$3.00/day” sign is gone, proving that the MBTA was just playing a cruel joke on half-awake morning commuters. (I keed! I keed)

Things you do not want to wake up to…

I make an effort to regularly check out the National Hurricane Center daily to make sure I know where the storms are going. This is what greeted me this morning:


Click for larger

*sigh*

Looks like I’ll have to make sure everything is charged up Saturday… C’mon cone of uncertainty, shift right!

I don’t think you thought your cunning plan all the way through…

From the Boston Globe (Emaphasis Mine)

A junior at Needham High School posted students’ schedules and identification numbers and teachers’ classroom rosters on his Facebook account after hacking into an online student information system, school officials said yesterday.