Comments on: We don’t care. We don’t have to. We’re the MBTA.

By: Carissa

Carissa — Tue, 09 Mar 2010 20:42:55 +0000

Since, Laz took over AIM, I have been told I have an outstanding Balance of $70, which I have every canceled check to prove I paid and AIM cashed.

In addition, I rec’d one of those bright violations- I mailed my outstanding payment for one wks pymt in Feb to LAZ over 2 wks ago and they still have not received. Funny, AIM was in Providence RI and rec’d and cashed my checks w/in 3 days of my mailing. LAZ is in BRAINTREE MA and it take 3 wks for mail to leave Norwood to get to Braintree…hmmm…now to lose a days pay for a hearing to argue over the slow posting of payments-I am soooo glad I used checks and not cash! I am pretty smart, but just to clarify and I called the USPS- it takes 1-2 days for mail to go from Norwood to Braintree!

By: Gab

Gab — Fri, 13 Nov 2009 20:36:18 +0000

P.S. Ben, I just noticed that your violation was issued only one stop away from my violation… same commuter line. Interesting.

By: Gab

Gab — Fri, 13 Nov 2009 18:43:32 +0000

Same thing happened to me on November 11th, and I HAD put the money in the slot before getting on the train. My kids each shoved 2 bucks into the correct slot, and yet I still got one of the infamous envelopes on my windshield. How does one possibly prove that they paid, when the system involves shoving dollar bills into a slot?!? Very frustrated right now, because someone from LAZ did call me back, claiming that she “checked the photo” and there was no money in that slot, and no double payments in any other slot.

By: Ben Jackson

Ben Jackson — Fri, 13 Nov 2009 15:52:09 +0000

If I was really interested in a prolonged battle, I would ask LAZ to prove that I had not paid. By telling me to pay my fees by dropping them off in the violations box, once I put it in there, I should have it in good faith that my fee is paid. If something happens to it once it goes into the violation box, that is not my problem.

By: Joanne

Joanne — Wed, 11 Nov 2009 01:00:37 +0000

Tell me about it. Not only did I pay my outstanding fees with a check – nearly a week letter I get the orange ticket. When I called they had no record of my check – fortunately I did. I asked them to resolve the orange ticket and heard nothing back.

I am very close to submitting a public records act request for all complaints concerning Laz Parking along with their contract with the MBTA.

Somehting needs to be done

By: Screen Sleuth

Screen Sleuth — Mon, 28 Sep 2009 22:06:20 +0000

Yeah, cities can get awful greedy and dense when it comes to stuff like this, knowing if they make it easy to contest, most people will, and their revenues will drop. I always there was an obvious conflict of interest in stuff like that.